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Offer details : Maintenance and operating systems and networks



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Job offer Maintenance and operating systems and networks

Job title : IT SUPPORT TECHNICIAN

Internal reference : ITST1
PUBLICATION DATE : 17-04-2018
Company: Nixxis-Indian-Ocean-Final-1507357031.jpg

Nixxis Indian Ocean
Number of positions : 3
Type of contract : Full time
Location : Phoenix
Profile : Woman / Man Between 26 and 30 years old,Between 20 and 25 years old,Between 31 and 40 years old,
Experience : More than 2 to 4 years
Study level : HSC+2 (BTS, DUT,…)
Salary : Not communicated
Languages : English Bilingual
French Bilingual
BUSINESS SECTOR : BPO, Call Center, Customer and Business Services
Moderated by : Sophie Herry
 
 
Nixxis is a professional software publisher specialized in call/contact center and customer interaction solutions.
Thousands of users worldwide rely on Nixxis for his team that brings over 100 years of experience in customer interaction solutions.
The advanced Nixxis Contact Suite, a visionary and flexible solution has been designed anticipating all future needs of contact centers in terms of customer interactions (phone, email, chat, sms, social networks).

IT SUPPORT TECHNICIAN

* Provide support and assistance to customers using the software
• Identify and diagnose malfunctions, failures, defects of equipment and/or system bug
• Plan and coordinate work interventions installation and training needs
• Monitoring the performance of work and/or solving specific problems

Requirements:
• General knowledge of basic IT: Windows / Linux: Installation and Setup. Network: IP routing, firewall. MS SQL server: database queries, installation
• Knowledge of Asterisk, SIP or a programming language is an asset
• Communicative
• Good customer service mindset
• Good self-learning ability, curiosity
• Good organizational skills
• Flexible and available
• Capable of working well under pressure
• Fully bilingual in French and English
• Good attention to detail, including grammar and spelling

To apply send your CV on: s.herry@nixxis.com or t.sobraty@nixxis.com
For more information : 698 8896


Email : s.herry@nixxis.com

Contact : Sophie Herry

Web : www.nixxis.com (for information)
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